IT Support Technician

Marau Ian Daniel

Port Moresby

About Candidate

Countries of experience Papua New Guinea

A very keen ICT Technician with drive, determination and experience of working in a busy ICT environment providing support to Telecommunications and ICT as a whole including both Radio and Telephone. Processed excellent numerical and data entry skills along with a comprehensive understanding of administrative, technical and logistics procedures. I have proven skills and ability to ensure that day to day work is carried out in a timely manner and complies with company’s goals and objectives.

Core Competencies
• Proven capacity to work both independently and collaboratively in a team environment
• Very good written and oral communication skills providing presentations to team
• 5+ year’s delivery experience working in a ICT Environment specifically in Telecommunications and delivering services to rural and urban areas.
• Proficient with Computer Networking
• A team player

Education

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Information Technology Networking Course. Cert.4, Semester2. 2019 2019
International Education Agency TAFE, Ela Beach Campus

Transcripts Obtained, Pending Certificate • ICTEN416, Install, Configure and Test and Internet Protocol network • ICTNWK401 – Install and Manage a Server • ICTNWK408-Configure a Desktop Environment • ICTNWK411- Deploy Software to Networked Computers • ICTICT418-Contribute to Copyright, Ethics and Privacy in an IT Environment • BSBWHS304 – Participate Effectively in OHS Communication and Consultative Processes • ICTNWK302-Determind and Action Network Problems • ICTNWK301-Provide Network System Administration • ICTNWK420- Install and Configure Virtual Machines • ICTNWK404-Install, Operate and Trouble Shoot a Small enterprise Branch Network • ICTNWK405-Build a Small Wireless Local Area Network • ICTNWK417-Install, Configure and Test a Router • ICTNWK403-Manage Network and Data Integrity • ICTSAS426-Local and Troubleshoot ICT Equipment, System and Software Faults • ICTICT401- Determine and Confirm Client Business Requirements

Experiences

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IT Support Technician 22/10/2020
Rad-Tel Communcations Sales and Services

Current Professional Experience Oct 2020 – Current Radtel Communications Ltd Port Moresby, PNG ICT Support Technician; Telephones and Radios. Main Responsibilities and Duties in all engagements; • Installation of Power Rectifiers • WAN/LAN Cat5 and Cat6 Cabling Internal and External • Coax RJ58-59 Termination • Hand Held/Mobile Radio Antenna Repairs • Hand Held/Mobile Radio Antenna Installation • Mobile Radio Installation • Repeater Configuration • Test and Repair Two Way Radio • LG Pabx-emg80 Basic Programming • LAN/WAN Test and Repair • Basic Electronics Repair • PC Software Installation Upgrade and Troubleshooting ( WindowsXp, Windows 7, Windows 8, Windows 10, • Networking and Configuration (Switches and Routers ) Project Sites: • Radar Hill (Murray Barracks) • Bern’s Peak Hill • SOS International (Airways Residents) • R&P Signs (Koni,Town) • Korean Embassy (Downtown) • Malaysian High Commissioner • Zenag • Ashton Brunswick

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IT Support Technician 05/05/2013 - 10/07/2019
Mane Communications Ltd

Mane Communications Ltd Port Moresby, PNG IT Support Technician – Telecommunications Key Responsibilities: Main Responsibilities and Duties in all engagement • PC Software Installation Upgrade& Troubleshooting ( WindowsXp, Windows 7, Windows 8, Windows 10, • WAN/LAN Cat5 and Cat6 Cabling Internal and External • Installation of Cisco Radio Link • ICT Logistics • End to End Termination • Server Relocation • PABX Relocation • 10Pair to 50pair Underground cable Termination • CCTV Installation • Networking and Configuration ( Switches and Routers) Project Sites: • Police (ICT Department) • OTML POM Office (MOTUKEA) • OTML TABUBIL/KIUNGA (Provide Support Via Telephone • Lobeku Lodge (KIMBE) • Courts (Port Moresby) • Daltron (Port Moresby) • WR Carpenters (Port Moresby) • Boroko Motors (Port Moresby) • KTK Accountants (Port Moresby)

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